FAQ

Yes, the Chigee AIO-5 Lite and AIO-5 Play fit virtually all motorcycles.

The only requirement is that the device needs to be connected to the 12V battery of your motorcycle and a fuse or wire with ignition current so that the device can switch on and off automatically when you start and stop your motorcycle.

The Chigee AIO-5 Play for BMW is specially designed for BMW motorcycles and can be used directly in the bike's Connected Ride holder. You can check if AIO-5 Play for BMW fits your BMW model and year here.

Your Chigee AIO-5 comes with a standard mounting bracket with different adapters to fit different pipe diameters, so you can easily mount your Chigee AIO-5 on the handlebars of your motorbike.

You can buy other brackets on this page that allow you to mount the AIO-5 on the side mirror, crank or anywhere else on your motorbike.

Yes, you can - we did it ourselves, without the help of mechanics, manuals or assembly instructions! - There are only three wires to connect!

If you don't have the courage to install Chigee AIO-5 on your motorbike, we're happy to refer you to a workshop that can help you.

During the summer, you'll be able to purchase an installation certificate here on the site, so you can simply drive to the nearest workshop and have your Chigee AIO-5 installed while you wait.

Yes, Chigee AIO-5 needs to be connected to the battery with the supplied wires and mounted with an anti-theft bracket on the handlebar or on a corrugation on your motorbike.

That way, Chigee AIO-5 is always ready for a trip outdoors - just turn the key, put your phone in your pocket and go! Chigee AIO-5 is waterproof, dustproof and can withstand both extreme heat and cold.

Chigee AIO-5 Play for BMW, on the other hand, does not need to be permanently mounted. Instead, it clips directly into the motorbike's existing Connected Ride mount.

The main difference between the two devices is that the Chigee AIO-5 Lite comes with an external GPS receiver and two Full-HD cameras, making this device capable of recording HDR video while driving, and with the built-in AI it can also warn of road users in blind spots. The cameras also act as a parking attendant and if you are unlucky enough to crash, the cameras record a sequence that can be used as evidence later.

The AIO-5 Play is a little easier to install, as there are no wires to run for GPS and cameras, and it can also function as a burglar alarm.

Both models support Apple CarPlay, Android Auto, tyre pressure monitoring using optional wireless sensors and they both have GPS for speed measurement etc.

The Chigee AIO-5 Play for BMW is specially developed for BMW motorcycles. It is very similar to the regular AIO-5 Play, but it is not fixed to the bike. Unlike the regular AIO-5 Play, AIO-5 Play for BMW can pull data directly from the BMW motorcycle (e.g. tyre pressure data) and in many cases it can be used with the bike's Wonder Wheel without the need for additional equipment.

All apps designed for Apple CarPlay or Android Auto can be used on your Chigee AIO-5, such as Spotify, messaging, phone calls, etc.

For navigation, many people use Google Maps or Apple Maps, but there are several other apps such as. Calimoto, TomTom GO Ride or Waze that offer different options for planning exciting, beautiful or challenging motorbike rides.

Yes, you get on-screen alerts on Chigee AIO-5 Lite on the right or left side, and if you've connected your helmet as a headset, you also get a small beep to warn you when someone creeps up behind you in your blind spots.

Blind Spot Detection is probably one of the most important safety features on the Chigee AIO-5 Lite, and we speak from experience when we say that it works flawlessly and provides a real sense of security - even when travelling with other motorcycles.

Yes, of course you can, and many people have tried it and realised that it's not always optimal.

The disadvantages of using your phone can be:

• That it can overheat on hot summer days and long journeys
• Your battery drains quickly if your phone is not connected with a cable
• That many phones are not built to withstand shaking, water, dust and wind
• That it requires a stable and secure holder
• That it can fall off - especially at higher speeds or on uneven terrain
• That operating the monitor with gloves on is often difficult

- And most phones don't have all the advanced features that the AIO-5 models offer.

If your Chigee AIO-5 device breaks within the first two years, it is covered by warranty unless the device has been exposed to accidents, vandalism or similar.

The device must be returned to us and we will assess what to do with it. In most cases, we will exchange it for a new one so you can get back on the road as soon as possible.

No, because Chigee AIO-5 is connected to the motorcycle's battery and an ignition cable, the device switches off automatically when the ignition of your motorcycle is switched off.

Of course, your phone also uses battery if it is connected to Chigee with Apple CarPlay or Android Auto, but less than if the screen is switched on at the same time.

The lengths of the supplied cables are listed below.

• Cables on the device itself: 58 cm
• Cable to power: 200 cm
• Front camera cable (AIO-5 Lite): 100 cm
• Rear camera cable (AIO-5 Lite): 255 cm
• Cable to GPS (AIO-5 Lite): 100 cm

Chigee AIO-5 supports up to 256GB Micro SD cards, and it must comply with the U3 standard as a minimum to ensure the optimal transfer speed.

Chigee AIO-5 Lite has 4GB DDR3 memory and 32GB eMMC storage while AIO-5 Play has 2GB DDR3 memory and 8GB storage space.

Both devices support Micro SD cards to expand storage space for video recording.

All Chigee AIO-5 devices come with a two-year full warranty and a one-year warranty on accessories.

Yes, you can purchase our BMW remote controls, which are specially designed plug-in modules that fit most BMW motorcycles and simply plug into an existing connector on your bike. - No soldering, lice or messing with cables - just plug in and go.

There are two different versions, one with a 4-pin connector and one with an 8-pin connector, so it's important to make sure you choose the right version for your motorbike.

You can read more about the remote controls on this page.

• BMW Remote control - 4-pin
• BMW Remote Control - 8-pin

Chigee AIO-5 Play for BMW integrates directly with the BMW motorbike's Wonder Wheel in many cases. However, some models are not supported. See the full list of models here.